FREQUENTLY ASKED QUESTIONS ABOUT MEMBERSHIP
- Can I visit Booth Museum before I receive my membership cards?
Yes. Please bring the receipt from your membership purchase and a photo ID for admission and to receive discounts in The Candace Alexander McNair Store and The Café.
- When will I receive my membership cards?
Your membership cards should arrive via email within one week of the date of purchase. If it has been longer than two weeks and you have not received your cards, please call 770-387-8613.
- Why do I have to present my membership card and a photo ID for admission and discounts?
Booth Museum requires members to present their membership card along with a photo ID to prevent the misuse of membership privileges. Please note that IDs for all listed members will be checked. Booth is a non-profit institution that relies on Museum ticket sales, membership sales, and donations to keep its doors open for the community.
- Can I let a friend or family member not listed on my membership use my card?
No, your membership benefits are exclusively for the individuals listed on your membership. Memberships are non-transferable and non-refundable. We try to keep our membership prices affordable. Please encourage your friends & family to join so they can also enjoy the many benefits of membership.
- Can I use my guest passes once my membership has lapsed?
Museum guest passes expire when the current year’s membership expires. Passes are only valid during regular, daytime hours and are not redeemable for special events or member only events.
- What happens if my membership cards are lost or stolen?
Call the Member Services Office at 770-387-8613 to request replacement cards. Our membership office hours are Monday – Friday, 9:00 AM – 5:00 PM.
- Does Booth Museum accept matching gift donations?
Yes. We encourage matching gift donations from your employer as we are a non-profit that relies on the generosity and support of others.
- I do not receive communications from you. What’s wrong?
At some time, you may have checked a box that you did not want to be contacted via email. You may request to change your contact preferences at any time by calling 770-387-8613 or email firstname.lastname@example.org.
- Can I become a member or renew my membership online?
You may purchase or renew your membership at any time online. Visit boothmuseum.org, click on “Support.”
- Why did my digital membership card not update?
If your expiration date did not automatically update within a week of you renewing, you may have turned the automatic update features off. After you reset that, call or email us to regenerate the card.
- How can I change my membership information?
Please send us your change of information at email@example.com, or call us at 770-387-8613. Please have your membership number or other verifying information handy.
- How can I join one of your guilds?
Our guilds offer member’s a unique opportunity to grow, share and market yourself. Join or renew whenever you join or renew your museum membership. If you would like to join a Guild mid-membership cycle, please contact us.
If you have questions about which membership level is right for you, or if you are a current member and need assistance, please contact us at firstname.lastname@example.org or 770-387-8613.
- Can I visit other museums in Cartersville with my Booth membership?
Yes and No. We offer two types of memberships. The Booth membership gets you unlimited free general admission for one year to only the Booth Western Art Museum. If you enroll in a Georgia Museums, Inc. Museums Package, you get free admission into the Booth Western Art, Bartow History, Savoy Automobile, and Tellus Science Museums. (To get only two museums, you can call each museum and enroll with them separately.)